03年12月四级听力答案section B

11  A) The importance of good manners.
12  D) They were nicer and gentler.
13  C) By being kind and generous.   
14  B) The playgrounds are in poor condition.
15  D) They should keep a watchful eye on their children.
16  A) They can be creative when they feel secure.
17  B) It takes skill.
18  D) A lone female with a handbag at her right side.
19  D) The back pocket of his tight trousers.
20  A) Clothing stores where people are relaxed and off guard.
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